Otevřené pozice

IT - Business Process Analyst

Datum 11-09-2018
Region Česká republika
Lokalita Prague
Termín nástupu asap
Pobočka République Tchèque
Sii is currently looking for a new colleague for challenging internation project in IT - Business Process Analyst! 

Business Process Analyst will join our client´s Service Management Product team and help scale the business. Candidate needs to have advanced process design experience and skills and will be focused on collecting business requirements and translating them into functional requirements.

Candidate must be comfortable working with multiple teams concurrently to identify and document existing practices and processes, and experienced in consulting with many stakeholders.

  • Document existing processes
  • Collaborate with multiple internal teams to drive process design/reengineering.
  • Develop operational plans to improve manual processes and automate where possible
  • Investigate systematic problems and business issues, consult key stakeholders, document proposed solutions.
  • Work with technical teams to provide documented business and technical requirements to automate solutions with technology.
  • Share best practices and mentor the teams and share knowledge.
Více než 5 let
  • Business Process Management Notation (BPMN) knowledge
  • Significant business change and business process re-engineering experience
  • ITIL certification
  • Service Management Expertise
  • Excellent verbal and written communication skills
  • Experience in creating detailed Business Requirement Documentation
  • Ability to work with business owners to define key business requirements
  • Excellent interpersonal, written and verbal communication skills
  • ServiceNow knowledge is a plus
  • Experience working with Service provider and Air Trasnport Industry
  • Ability to be involved in technical discussions
  • Minimum Experience: 5 years

Projektový manažer / Business Analytik

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